Found vs yourEra: insurance support, self-pay terms, and cancellation compared

Frequently asked questions

Does Found's insurance check guarantee GLP-1 coverage?

No. Found says it can work with an insurance carrier to determine coverage availability, but its offer terms also say coverage details, pricing, and terms vary by plan. A member may still owe copays, coinsurance, deductibles, medication charges, laboratory charges, or subscription fees. Treat the insurance check as an administrative step, not a promise from the health plan.

Does a Found membership fee include every medication and lab cost?

Not under the checked Found offer terms. Found's CORE terms exclude GLP-1 medications and Contrave from the subscription fee, and its PLUS insurance-option terms say the subscription does not include medications or laboratory work. The exact membership, visit, pharmacy, medication, laboratory, and insurance amounts therefore need to be itemized before enrollment.

Can I cancel Found at any time without another charge?

Found's checked offer terms say cancellation is available through support or the account portal and becomes effective within 24 hours. That does not erase an original commitment, reverse a completed renewal, or create a blanket refund. The same terms say renewal payments are non-refundable and recommend canceling or pausing at least 48 hours before the scheduled renewal date.

What does Found publish about refunds?

Found's refund policy says a full membership-fee refund may be available when cancellation occurs within three days of the original purchase or before the first medical consultation. It also describes a refund when a consultation results in disqualification from all offered treatment options. Medications and lab kits are non-returnable and non-refundable after dispensing or shipment, renewal payments are non-refundable, and other conditions apply. This is a source summary, not a refund determination.

What does yourEra publish about cancellation?

The checked yourEra page says there are no long-term contracts and that a member may pause or cancel from the patient portal at any time. It does not state a cancellation cutoff, processing window, treatment of a shipment already in progress, or a detailed refund rule on that public page. Capture the portal terms and checkout confirmation before paying rather than reading 'cancel anytime' as 'every charge is refundable.'

What does yourEra say its displayed price includes?

yourEra's checked page advertises compounded semaglutide from $99 per month and compounded tirzepatide from $169 per month. It also says the program price includes the provider evaluation, prescription if appropriate, medication, supplies, dose adjustments or management, care messaging, and shipping. Those are dated advertisements, not quotes; state availability, the selected program, clinician decision, and checkout terms can change what is available.

Is yourEra an insurance-billed program or guaranteed HSA/FSA expense?

No. yourEra describes transparent out-of-pocket pricing and says no insurance is required. It says many members use HSA or FSA funds but directs people to check with their plan administrator. Card acceptance or provider wording does not determine whether a particular expense is reimbursable, so request an itemized receipt and verify the exact charge with the administrator before purchase.

What is the practical way to compare Found and yourEra?

Start with the payment architecture. Found publishes several membership structures, an insurance-navigation pathway, separate medication and laboratory caveats, automatic-renewal language, and detailed refund boundaries. yourEra publishes a simpler self-pay headline, itemized inclusions, same-price-at-every-dose wording, free shipping, and portal cancellation language, but less public refund detail. Compare the amount due today, future cadence, minimum term, excluded charges, cancellation cutoff, shipment status, and written refund rule. This page does not determine medical eligibility or recommend treatment.